These Terms and Conditions were last updated on 12/09/2025.

Welcome to Glowax! These Terms and Conditions govern your use of our website and the services provided through it. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our website.

1. Definitions

    • “Website” refers to https://www.glowaxlb.com
    • “Shop,” “we,” “us,” or “our” refers to Glowax shop.
    • “User,” “you,” or “your” refers to any person or entity accessing or using the Website.
    • “Products” refers to the goods or services offered for sale on the Website.

2. Use of the Website

    • Account Creation: You are required to create an account to access certain features of the Website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
    • Prohibited Conduct: You agree not to:
      • Use the Website for any illegal or unauthorized purpose.
      • Interfere with or disrupt the security or integrity of the Website.
      • Transmit any harmful or malicious code, viruses, or other destructive files.
      • Attempt to gain unauthorized access to any part of the Website.
      • Use the Website to harass, abuse, or harm another person.
      • Impersonate any person or entity.

3. Product Information and Pricing

    • Accuracy: We strive to provide accurate and up-to-date information about our Products. However, we do not warrant that all product descriptions, images, or pricing are complete, accurate, or error-free.
    • Pricing: All prices are in US Dollars and are subject to change without notice. We are not responsible for typographical errors in pricing.
    • Availability: Product availability is subject to change. We reserve the right to limit the quantity of products we sell.

4. Orders and Payments

    • Payment: We accept Cash on Delivery.
    • Order Confirmation: Once you place an order, you will receive an email confirmation. This email does not signify our acceptance of your order, but only confirms that we have received it.
    • Cancellation: We reserve the right to cancel any order for any reason, including but not limited to product unavailability, payment issues, or suspected fraud.

5. Shipping and Delivery

    • Shipping: We will ship Products to the address you provide. Shipping costs and delivery times are estimates and may vary.
    • Risk of Loss: The risk of loss and title for Products pass to you upon our delivery to the carrier.

6. Returns

    • Return Policy: Please refer to our separate Return Policy Page for detailed information on our return policy, including eligibility, timeframes, and procedures.

7. Intellectual Property

    • Ownership: All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of Glowax or its content suppliers and is protected by intellectual property laws.
    • Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial use. You may not reproduce, distribute, modify, or create derivative works from the content without our express written permission.

8. Disclaimer of Warranties

    • “As Is” Basis: The Website and all Products are provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, regarding the operation of the Website or the Products.
    • No Guarantees: We do not warrant that the Website will be uninterrupted, error-free, or secure. We are not responsible for any damage to your computer system or loss of data that results from your use of the Website.

9. Governing Law and Jurisdiction

    • These Terms shall be governed by and construed in accordance with the laws of Lebanon.
    • Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the courts of Lebanon.

10. Changes to Terms

    • We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the updated Terms on the Website. Your continued use of the Website after the changes are posted constitutes your acceptance of the new Terms.

11. Contact Information

    • If you have any questions about these Terms, please contact us at:
      • Email: info@glowaxlb.om
      • Phone: +961 71 229 845

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.